How to Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase.
- Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
- Mail your returned item to:
Returns Department Tracking #
182 Bay Ridge Avenue
Brooklyn, NY 11220
- Include in your package a signed letter stating the reason for your return and the original receipt.
No returns on ATM Machine & Point of Sale System purchases.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 25% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
ExchangesYou may exchange your item if the item is dead on arrival, processed in error by MTECH Distributors or faulty (must provide details to Support@mtechdistributors.com), you will not be subject to a restocking fee in this case, and will not have to pay return shipping.