Return Policy

How to Return an Item?

  1. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of delivery. Please email support@mtechdistributors.com to request a refund and we will assign you a tracking number.
  2. Mail your returned item to:

MTech Distributors LLC
Returns Department Tracking #
888.411.7583
182 Bayridge Avenue
Brooklyn, NY 11220
support@mtechdistributors.com

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

No returns on ATM Machine purchases.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subjected to a 25% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

You may exchange your item if the item is defective on arrival, processed in error by MTECH Distributors, LLC. or faulty (must provide details to Support@mtechdistributors.com), you will not be subjective to a restocking fee in this case, and will not have to pay return shipping.

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